Freshness Guarantee & Returns Policy
At COBS Bread, we take pride in the quality of our scratch-baked goods; if your purchase does not meet our freshness standards, we are committed to making it right. Please note that due to the perishable nature of our products, returns must be initiated within 24 hours of purchase.
Return Process
- 1.Bring it Back
Return to the specific COBS Bread bakery location where the original purchase was made with the product and your receipt.
- 2.Speak with a Manager
Present your concerns to a bakery staff member or manager so we can understand how the product fell short of our quality standards.
- 3.Choose Your Remedy
Depending on your preference and product availability, we will offer a fresh replacement of the same item or a full refund to your original payment method.
- 4.Quality Feedback
Your feedback is shared with our bakers to ensure every loaf and pastry meets our signature gold standard moving forward.